Ryse Clinics Privacy Policy

M/s. RINA SOLUTIONS is the author and publisher of the internet resource, service www.ryseclinics.com and the mobile application ‘Ryseclinics’ (together, “Website”). RHCPL – here after, Ryse clinics owns and operates the services provided through the Website.

The terms 'You' or 'Your' refer to You as the user (irrespective of whether You are a Registered User or a Non-Registered User or an Healthcare Practitioner, or Doctor or clinic, or chemist or pharmacist or laboratory of any kind registered or un registered and the terms 'RHCPL', Ryse Clinics ,'We', 'Us', 'Company', and 'Our' refer to M/s. RINA SOLUTIONS and or ryseclinics.com

Ryse clinics is committed to Your privacy. This privacy policy ("Privacy Policy") applies to the collection, use, storage, processing, disclosure and transfer of Your Information (defined below) when You use the Website and/or the Services.

1.1 By clicking on the "I accept' button at the end of page containing the Terms of Use or by providing us Your Personal Information or by making use of the features provided by the Website, You hereby consent to the collection, storage, processing, disclosure and transfer of Your Information in accordance with the provisions of this Privacy Policy.

1.2 You acknowledge that You are providing Your Personal Information out of Your free will.

1.3 You have the option not to provide us the Personal Information sought to be collected. You will also have an option to withdraw Your consent at any point, provided such withdrawal of consent is intimated to us in writing at unsubscribe@ryseclinics.com.

If You do not provide us Your Personal Information or if You withdraw the consent at any point in time, We shall have the option not to full fill the purposes for which said Personal Information was sought and we may restrict You from using the Website.

2.1 We may update this Privacy Policy from time to time..

2.2 When We update Our Privacy Policy, the next time You visit the Website, the Website will provide a message which will intimate You of the amendments to the Privacy Policy. You will be required to provide Your consent to the amendments before You proceed. If You do not agree to the amendments, please do not use the Website any further.

3.1 The kinds of information that We collect about You include Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as "Information".

3.2 Personal Information is data collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

• Name,
• Birth date,
• Email address,
• Gender
• KYC details
• Financial information such as Bank account or credit card or debit card or other payment instrument details ;
• Physical, physiological and mental health condition;
• Sexual orientation;
• Medical records and history
• Login ID and password,
• Location,

3.3 We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.

3.4 We may also collect information other than Personal Information from You through the Website when You visit and /or use the Website. Such information may be stored in server logs. Such Non-Personal Information would not assist us to identify You personally. Such Non-Personal Information may include

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used, Master and transaction data and other data stored in Your user account, Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.

The methods by which We collect Your Information include but are not limited to the following:

• When You register on Our Website, Mobile Apps
• When You create a profile on Our Website or as part of Services
• When You provide Your Information to us,
• When You use the features on Our Website and/or when You use Services,
• When You access Website or Services,
• By use of cookies

We collect Your Information for various purposes, including the following:

• In order to enable You to use the Website and utilize the Services. For instance, You may provide Your health related information on the Website in order to consult privately with a health care professional, or You may provide Your financial information in order to process a payment which You need to make on the Website.
• To respond to Your inquiries;
• To provide You with information about products and services available on the Website;
• To personalize Your experience on the Website;
• To help You address Your problems incurred on the Website including addressing any technical problems;
• For proper administering of the Website;
• To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
• To improve the services, content and advertising on the Website;
• To protect the integrity of the Website; and
• To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
• To conduct analytical studies on various aspects including user behaviour, user preferences etc
• To make disclosures as may be required under applicable law.
• (Above uses collectively referred to as "Purpose(s)")

The security of Your Personal Information is important to us. We have adopted reasonable security practices and procedure to ensure that the Personal Information (protected health information) collected is secure. You agree that such measures are secured and adequate. We restrict access to Your Personal Information to Our and Our affiliates' employees, agents, third party service providers, partners, and agencies who need to know such Personal Information in relation to the Purposes as specified above in this Privacy Policy and provided that such entities agree to abide by this Privacy Policy.

We may store temporary or permanent 'cookies' on Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other sites. Once You close Your browser, the cookie simply terminates. For instance, by setting a cookie on Your browser, You would not have to log in a password more than once, thereby saving time while on the Websites. You can choose whether to accept cookies by changing the settings of Your browser. You can reset Your browser to refuse all cookies or allow Your browser to show You when a cookie is being sent. If You reject the cookies on the websites, You may still be able to use the Websites, but it shall be limited to certain minimal functionality. The only drawback to this is that You may be limited only to some areas of the Websites or limited to certain functions of the Websites. Some of Our business partners may use cookies on the Websites. Please note that We have no access to or control over such cookies. Ryse Clinics and Our business partners may use cookies to better personalize the content, banners, and promotions that You see on the Websites.

The Websites may contain links to other third party sites. The third party sites are not under the control of Ryse Clinics. Please note that Ryse Clinics is not responsible for the privacy practices of such third party sites. Ryse Clinics encourages You to be aware when You leave the Websites and to read the privacy policies of each and every third party site that collects personal information. If You decide to access any of the third-party sites linked to the Websites, You do this entirely at Your own risk. Any links to any partner of the Websites is the responsibility of the linking party, and Ryse Clinics shall not be responsible for notification of any change in name or location of any information on the Websites.

We have appointed a Grievance Officer to address any concerns or grievances that You may have regarding the processing of Your Personal Information. If You have any such grievances, please write to Our Grievance Officer at grievances@ryseclinics.com and Our officer will attempt to resolve Your issues in a timely manner.

appointments or items booked or purchased once are not facilitated with cancellation and hereby once account is created for user it is affirmed that the products available on www.ryseclinics.com were not able to canceled. Refund Policy: the Appointments or items booked or purchased once in www.ryseclincs.com are not either cancelled or refuned. the purchased amount is not available to refund.

The Appointments or items booked or purchased once in www.ryseclincs.com are not either cancelled or refuned. the purchased amount is not available to refund.

Ryse Clinics reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time.